SummaryThe Sales Associate at Saks Dadeland is responsible for delivering exceptional client service, achieving individual sales goals, and building lasting client relationships through mastery of product knowledge and selling ceremonies. The role requires understanding Boutique operating processes and maintaining a positive, team-first attitude.
Responsibilities- Achieve and exceed individual sales goals and key performance indicators, including sales volume, units per transaction, and average dollar per transaction.
- Ensure a welcoming client-focused environment, offering best-in-class service in person, over the phone, and through electronic communication.
- Develop a local and international client book, recruiting and developing top clients.
- Demonstrate strong product expertise and engage clients through product details and stories.
- Support floor moves, merchandising, visual merchandising, and housekeeping as needed.
- Accurately process charge-send sales and assist in locating merchandise at other boutiques.
- Participate in inventory and cycle counts, protecting boutique assets by following operating procedures.
Requirements- At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
- Strong drive for business results with a passion for creativity, fashion, and the brand.
- Ability to develop strong relationships through communication, organization, and follow-through skills.
- Outstanding customer service skills, including in person, over the phone, and through electronic communication.
- Ability to adjust priorities and manage time in a fast-paced environment.
- Willingness to work varied hours, including nights, weekends, and holidays.
- Ability to operate necessary equipment, including phone systems, cash register, and computers.
- Physical ability to stand for extended periods and lift at least 30 lbs.
We have summarized this job description for you, click apply to see more details from the employer.
