Sales Associate - Fine Jewelry - Lenox Square

Summary

Customer-facing sales role in Fine Jewelry focused on delivering exceptional service, building client relationships, and meeting sales targets within a department store environment. The Sales Associate represents the brand, maintains product knowledge, and ensures an elevated shopping experience for guests.

Responsibilities

• Greet and engage customers, assess needs, and provide personalized product recommendations.
• Present and demonstrate fine jewelry pieces, communicate features and care instructions.
• Drive sales and meet individual and department performance goals through consultative selling.
• Process transactions accurately, handle returns and exchanges per store policy.
• Maintain floor presentation, merchandising standards, and inventory security for high-value merchandise.

Requirements

• 1-3 years of retail or jewelry sales experience, preferably with fine or luxury merchandise.
• Strong communication, interpersonal, and customer service skills with a polished professional presence.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Basic math and POS transaction skills; attention to detail and adherence to loss-prevention procedures.