Sales Associate - Fine Jewelry - North Michigan

Summary

Provide personalized sales service and product expertise for fine jewelry clients at a high traffic flagship location. Deliver exceptional customer experiences, support store merchandising goals, and represent luxury standards while working a flexible schedule including nights and weekends.

Responsibilities

• Greet and engage customers to understand needs and recommend fine jewelry solutions.
• Demonstrate detailed product knowledge and educate clients on materials and craftsmanship.
• Drive sales through consultative selling and closing techniques.
• Maintain visual merchandising standards and merchandise presentation.
• Process transactions accurately and handle payments with care.
• Participate in inventory counts and loss prevention procedures.
• Build and maintain client relationships to encourage repeat business.
• Support team goals and assist with store operations as needed.

Requirements

• Minimum 2 years of retail or jewelry sales experience.
• Strong customer service and communication skills.
• Comfortable working a flexible schedule including weekends and evenings.
• Ability to learn product details and convey value to clients.
• Professional appearance and demeanor consistent with luxury retail.
• Reliable transportation or ability to commute to the downtown location.