Sales Associate - GV-Outlet Vancouver

Summary

Provide exceptional client service as a brand ambassador at the outlet, supporting sales targets and clienteling while reporting to the General Manager. Deliver after sales service and contribute to store initiatives and events in a fast paced luxury retail environment.

Responsibilities

• Meet and exceed daily, monthly, and yearly sales targets
• Capture client data and maintain client relationships through follow up and after sales service
• Create and foster genuine client relationships to drive KPIs such as UPT and ATV
• Open and close consignments and process returns and exchanges
• Support team initiatives, contests, and store events to drive business
• Handle customer repairs and advise clients on product fit and maintenance
• Communicate effectively and build partnerships with clients, peers, and management

Requirements

• Minimum of two years experience in a retail environment
• Luxury retail experience preferred
• Understanding of specialty retail and clienteling techniques
• Computer skills including POS, Word, Excel, and email
• Ability to thrive in a high paced environment and multi task
• Positive, outgoing, high energy and sales focused personality