Sales Associate - Houston

As a Sales Associate in Houston, you will play a crucial role in driving the success of the boutique by achieving team targets and providing exceptional customer service. Your expertise in brand and product knowledge will ensure a positive brand experience for clients, fostering repeat sales.

• Professionally handle and advise customers on products and services to achieve store sales targets.
• Maintain high standards in merchandising displays within the store.
• Provide high-quality service to customers both face-to-face and over the telephone.
• Complete sale documentation and efficiently use internal till and stock systems.
• Alter and fit customers' watches.
• Maintain a high level of product and brand knowledge.
• Attend and contribute to brand events.
• Build client relationships and develop a client book.
• Capture client and potential client information and complete the CRM database.
• Support Instagram posting for the boutique by creating content when needed.
• Assist in the opening and closing procedures of the boutique.
• Provide in-store after-sales service, working with after-sales teams to ensure high customer satisfaction.

• 3+ years of retail experience, primarily in luxury settings.
• Previous experience in the watch industry is desired.
• Proactive, independent, and team-oriented spirit.
• Highly professional manner and strong customer service skills.
• Ability to develop extensive brand and product knowledge.
• Capability to meet sales targets and work effectively within a team.