SummaryAs a Sales Associate at Houston Premium Outlet, you will be responsible for driving sales and providing exceptional client experiences. You will engage in clienteling and assist with store operations, ensuring a welcoming environment for all clients.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Ensure the store is guest-ready and welcoming.
- Build sales by establishing expertise in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and provide an elevated experience to drive repeat business.
- Demonstrate deep knowledge of Marc Jacobs products and brand.
- Capture client data and cultivate relationships.
- Initiate regular client contact and follow-up on sales and inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a learning attitude by seeking feedback.
- Ensure the sales floor and stockroom are organized.
- Adhere to company policies and procedures.
Requirements- 1+ years of experience in retail or sales with a focus on customer service.
- Experience in generating sales and developing client relations.
- Strong verbal and written communication skills.
- Passion for delivering excellence and exceeding client expectations.
- Entrepreneurial spirit and openness to change.
- Creativity and collaboration skills.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency with POS systems and Microsoft Office.
- Flexibility to work retail schedules, including evenings, weekends, and holidays.
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