Sales Associate

As a Sales Associate at Hublot's Toronto Boutique, you will be a vital part of a creative and innovative luxury retail team. Your role will focus on achieving team targets and providing exceptional customer service, ensuring a positive brand experience for clients and encouraging repeat sales.

• Professionally handle and advise customers on products and services to achieve store sales targets.
• Maintain merchandising displays and high standards within the store.
• Provide high-quality service to customers both face-to-face and over the telephone.
• Complete sale documentation and efficiently use internal till and stock systems.
• Alter and fit customers' watches.
• Maintain a high level of product and brand knowledge.
• Attend and contribute to brand events.
• Build client relationships and develop a client book.
• Provide in-store after-sales service and work with after-sales teams to ensure customer satisfaction.
• Coach and train other sales associates and support new hires' integration.
• Act as the main point of contact on the floor when management is not present.

• 3+ years of retail experience, preferably in the luxury sector.
• Previous experience in the watch industry is desired.
• Highly professional manner and strong customer service skills.
• Ability to develop extensive brand and product knowledge.
• Capability to meet sales targets and work effectively within a team.