Summary
Sales Associate role at a retail boutique responsible for delivering exceptional client experiences, driving sales through clienteling and product expertise, and supporting store operations. The associate will maintain store readiness and represent the brand with professionalism and enthusiasm.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Provide an inviting guest ready environment where clients feel welcomed
- Offer styling expertise and product knowledge to build sales
- Manage stages of the client journey to drive repeat business
- Cultivate and capture client data through relationship building
- Initiate client contact and follow up on sales and inquiries
- Collaborate and communicate openly with colleagues and management
- Maintain organized sales floor and stockroom
- Adhere to company policies and procedures
Requirements
- 1+ years experience in retail sales or customer service
- Proven ability to generate sales and develop client relationships
- Strong verbal and written communication skills
- Excellent organizational, follow up, and time management skills
- Passion for the brand and product offering
- Computer skills including POS operation and Microsoft Office navigation
- Ability to work a retail schedule including evenings, weekends and holidays
- Demonstrated customer empathy and commitment to delivering excellence
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