Summary
Sales Associate responsible for driving sales and delivering exceptional client experiences at the King of Prussia Mall store. Role focuses on clienteling, product knowledge, styling expertise, and supporting store operations to achieve commercial KPIs. Position requires flexibility to work evenings, weekends, and holidays in a retail environment.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Provide an exceptional guest ready environment where clients feel welcomed
- Build sales through styling expertise seasonal trends and product knowledge
- Execute the client journey behaviors to drive repeat business
- Cultivate new and existing client relationships and capture client data
- Initiate regular client contact and follow up on sales events and inquiries
- Maintain collaboration and open communication with colleagues and management
- Keep the sales floor and stockroom organized and operational
- Adhere to company policies and store procedures
Requirements
- 1+ years experience in retail sales or industry adjacent customer service role
- Experience generating sales and developing client relationships
- Strong verbal and written communication skills
- Excellent organizational follow up and time management skills
- Passion for the brand and product offering
- Computer skills including operating a POS and Microsoft Office suite
- Creative and innovative mindset with willingness to embrace change
- Ability to work a flexible retail schedule including evenings weekends and holidays
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