Summary
The Sales Associate develops deep lasting relationships with customers to drive sales service and loyalty within the menswear department. This commission based role focuses on delivering extraordinary customer experiences achieving sales targets and supporting store operations through product knowledge and clienteling.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed sales and service goals and targets
- Build and maintain a loyal personal client base through acquisition development and retention
- Attend educational sessions including product and vendor seminars
- Perform floor recovery visual merchandising price changes and sales support tasks
- Communicate with personal clients via phone mail and electronic methods for events and follow up
- Resolve customer service issues and escalate to management when required
- Comply with health safety privacy and cyber security policies
- Perform other duties as assigned
Requirements
- Minimum of 4 years experience in a commission based luxury sales environment
- Proven consistent sales performance achieving and exceeding quotas
- Ability to work a flexible schedule including evenings weekends and holidays
- Strong product knowledge across merchandise categories
- Experience building client relationships and using technology for clienteling
- Ability to leverage social media to promote personal brand and drive acquisition
- Knowledge of current and emerging fashion trends
- Collaborative team oriented work style
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