SummaryAs a Sales Associate at Breitling Newbury Street, you will act as a brand ambassador, providing exceptional service and elevating the customer experience from welcome to close. You will be seen as an expert in product and service, striving to exceed customer expectations and meet sales goals.
Responsibilities- Strive to meet or exceed store goals and personal KPIs.
- Initiate and leverage sales opportunities with existing and prospective customers.
- Maintain customer correspondence to build and enhance relationships and drive sales.
- Follow the established Breitling Sales Techniques and Service.
- Develop strong product knowledge and demonstrate knowledge in current industry trends and technology.
- Maintain a professional appearance and behaviors, adhering to the Breitling dress code standards.
- Support company initiatives related to product launches, customer service, and selling.
- Adhere to company policies and procedures at all times.
- Assist with inventory and special projects as needed.
- Perform opening and closing store duties as needed.
- Assist in maintaining visual standards with direction from corporate and management.
- Maintain open, professional, and ongoing communications with store management, peers, and corporate.
- Partner with the team to achieve store goals and serve as a positive role model.
- Adapt to changing needs of the brand and company.
- Participate in the training of new sales associates when requested.
Requirements- Minimum of 3 years’ experience in luxury retail, including high-end watch sales.
- Proven success in client service in a luxury environment.
- Strong organization, communication, and follow-up skills.
- Strong attention to detail with the ability to handle multiple demands simultaneously.
- Results-oriented and self-motivated individual able to achieve goals defined by management.
- Highly flexible and able to work as part of a team in a demanding environment.
- Flexibility to be scheduled on any day of the week, including weekends.
- Computer proficiency required.
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