SummaryAs a Sales Associate at Marc Jacobs Opry Mills, you will be responsible for driving sales and providing exceptional client experiences. You will engage in clienteling and assist with store operations, contributing to the overall success of the store.
Responsibilities- Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
- Ensure the store is guest-ready, creating a welcoming environment for clients.
- Build sales by establishing yourself as an expert in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and core behaviors needed to provide a unique and elevated experience.
- Demonstrate deep knowledge of Marc Jacobs products, brand DNA, and pillars.
- Capture client data and cultivate new and existing client relationships.
- Initiate regular client contact and provide prompt follow-up on sales, events, or inquiries.
- Foster a culture of collaboration and open communication with colleagues and management.
- Maintain a curious and learning attitude by seeking and receiving feedback.
- Ensure both the sales floor and stockroom are well-organized.
- Adhere to all company policies and procedures.
Requirements- 1+ years of experience in retail, sales, or a related role with a focus on customer service.
- Experience in generating sales and building client relations.
- Strong verbal and written communication skills.
- Ability to deliver excellence and exceed client expectations.
- Entrepreneurial spirit and openness to change and new opportunities.
- Creative and innovative mindset, promoting curiosity and collaboration.
- Excellent organizational, follow-up, and time management skills.
- Passion for the Marc Jacobs brand and product offering.
- Proficiency in operating a POS system and navigating Microsoft Office suite.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
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