Summary
Join the team as a Sales Associate at the St. Louis Premium Outlet to drive sales and deliver exceptional client experiences through clienteling, styling expertise, and strong product knowledge. This role supports store operations, fosters client relationships, and helps achieve commercial KPIs while maintaining a welcoming retail environment.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Provide exceptional client service and maintain a guest ready store
- Build sales through styling expertise, seasonal trend knowledge, and product expertise
- Execute the client journey and behaviors to drive repeat business
- Capture client data and cultivate new and existing client relationships
- Initiate regular client contact and provide prompt follow up on sales and inquiries
- Maintain organized sales floor and stockroom and adhere to policies
- Foster collaboration and open communication with colleagues and management
Requirements
- 1+ years experience in retail, sales, or industry adjacent role focused on customer service
- Proven experience generating sales and building client relationships
- Strong verbal and written communication skills
- Excellent organizational, follow up, and time management abilities
- Computer skills including POS operation and Microsoft Office navigation
- Passion for the brand and product offering
- Flexible to work a retail schedule including evenings, weekends, and holidays
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