Sales Associate

As a Sales Associate at Van Cleef & Arpels in Costa Mesa, you will play a vital role in achieving sales goals and balancing daily business with High Jewelry sales. You will be responsible for developing a network and loyal clientele, attending social functions, and inviting clients to events to generate new business.

• Achieve sales goals while managing daily business and High Jewelry sales.
• Develop a network and loyal clientele through community engagement and social media outreach.
• Manage CRM initiatives, including client data capture, communication on novelties and events, and clienteling reporting.
• Assist in display setup and breakdown, ensuring product safety and aesthetic quality of the Boutique.
• Provide excellent customer service, including after-sales service and repair process management.
• Follow all Maison policies and procedures related to security, consignments, and valuation requests.
• Share Van Cleef & Arpels history, quality standards, and collection information with clients.

• 5-7 years of experience in a fast-paced luxury and/or sales environment.
• Bachelor’s Degree or Jewelry Certification preferred.
• Strong understanding of customer service needs and priorities.
• Excellent computer skills and attention to detail.
• Ability to handle multiple tasks simultaneously and establish effective customer relationships.
• Excellent interpersonal and communication skills.