Sales Associate

Summary

Report to the General Manager and work a 40 hour week as a luxury sales professional delivering exceptional client experiences, supporting retail initiatives, and meeting sales targets. Serve as a brand ambassador while maintaining high standards of clienteling and store operations. Drive business through client acquisition, after sales service, and participation in events and promotions.

Responsibilities

• Provide exceptional client experience and act as a brand ambassador
• Meet and exceed daily, monthly, and yearly sales goals
• Capture client data and foster genuine client relationships to drive KPIs
• Maintain relationships through after sales service including follow up and repairs
• Support team in generating new client relationships and maintaining existing clients
• Open and close consignments and process returns and exchanges
• Develop business driving initiatives, contests, and events
• Communicate effectively with clients, peers, and management

Requirements

• Minimum of 2 years experience in a retail environment
• Luxury retail experience preferred
• Understanding of specialty retail and effective clienteling
• Computer skills including POS, Word, Excel, and email
• Ability to thrive in a high paced environment and multitask
• Positive, outgoing, high energy and sales focused personality