Summary
Join the store team to drive sales and deliver exceptional client experiences through clienteling, styling expertise, and strong product knowledge at the Woodburn Premium Outlet. Provide excellent customer service while supporting store operations and maintaining presentation standards. Represent the brand by fostering client relationships and contributing to a collaborative team environment.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Provide a welcoming guest ready environment where clients feel comfortable
- Offer styling expertise and knowledge of seasonal trends and product
- Execute clienteling activities to drive repeat business
- Capture client data and initiate regular client contact and follow up
- Maintain organized sales floor and stockroom
- Adhere to company policies and operational procedures
- Foster collaboration and open communication with colleagues and management
- Continuously seek and receive feedback to improve performance
Requirements
- 1+ years experience in retail sales or industry adjacent customer service role
- Proven experience generating sales and developing client relationships
- Strong verbal and written communication skills
- Excellent organizational, follow up, and time management skills
- Passion for the brand and product offering
- Computer skills including POS operation and Microsoft Office navigation
- Ability to work a retail schedule including evenings weekends and holidays
- Demonstrated customer focused attitude with empathy and professionalism
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