Sales & Client Advisor - Forum Shops Las Vegas

Summary

The Sales & Client Advisor contributes to store sales by delivering Balenciaga’s signature client experience, supporting the management team, and representing the brand. The role engages clients through storytelling, builds long-term relationships, and ensures seamless omnichannel service. It also supports front and back of house operations including stock control and client transactions.

Responsibilities

• Achieve sales targets and KPIs.
• Engage and advise clients, present collections, and manage client portfolio using the Luce app.
• Execute omnichannel services, process in-store and distant sales, and handle deliveries and shipments.
• Maintain visual merchandising and store presentation standards.
• Collaborate with stock team to ensure product availability and support inventory processes.

Requirements

• Minimum 2 years of relevant sales experience.
• Good digital and IT skills, including MS Office.
• Strong product sensitivity and knowledge of market and fashion trends.
• Good listening skills, adaptability, ability to multitask and perform under pressure.
• Willingness to learn and maintain brand behaviors and values.