Sales & Client Advisor (Keyholder) - Toronto Premium Outlets

Summary

Support store sales and daily operations while delivering a strong client experience. Help maintain operational, visual, and store presentation standards and contribute to achieving individual and store goals.

Responsibilities

• Achieve sales goals and assist with opening and closing the store.
• Support day-to-day operations, organize stockroom merchandise, and help maintain inventory and loss prevention standards.
• Assist with visual merchandising and communicate visual standards to the team.
• Oversee daily store upkeep and maintain fixtures, supplies, and store presentation.
• Handle customer feedback appropriately and communicate effectively with colleagues and other departments.

Requirements

• 3+ years of experience in a similar role, preferably in retail or fashion.
• Ability to manage multiple tasks in a fast-paced environment with strong verbal and written communication skills.
• Proven ability to exceed individual and store sales goals.
• Commercial awareness, business acumen, and a passion for fashion.