Sales & Client Advisor (Keyholder) - Valley Fair

Summary

The Sales & Client Advisor (Keyholder) supports sales performance and day-to-day store operations. The role helps maintain an excellent client experience, strong operational standards, and effective teamwork.

Responsibilities

• Achieve sales goals and support the store in exceeding individual and team targets.
• Open and close the store and assist management with daily operations.
• Maintain organized stockrooms, manage cash handling standards, and partner with the team to reduce shrinkage.
• Support visual merchandising, store maintenance, and implementation of company policies.
• Address customer complaints and feedback promptly and communicate effectively with colleagues and departments.

Requirements

• At least 3 years of experience in a similar role, preferably in retail or fashion.
• Strong communication, multitasking, and problem-solving skills in a fast-paced environment.
• Demonstrated ability to drive sales results and exceed individual and store goals.
• Commercial awareness, business acumen, and a genuine passion for fashion.