Sales Director - Fifth Ave Mansion

As a Sales Director at the Fifth Ave Mansion, you will lead and drive the sales team to achieve and exceed sales targets, while developing business strategies for High Jewelry. You will collaborate with corporate departments and ensure exceptional client experiences in a luxury retail environment.

• Achieve and exceed sales plans and lead business development initiatives.
• Maximize business opportunities and create synergies across the boutique.
• Define and implement business development strategies for High Jewelry.
• Collaborate with corporate departments and communicate with executives.
• Develop strong knowledge of the boutique business and assess local market opportunities.
• Partner with the Client Experience Manager to implement CRM strategies.
• Motivate and support the sales staff, including managers and sales associates.
• Communicate strategic brand focuses to the management team.
• Conduct team meetings and ensure awareness of targets and best practices.
• Recruit and maintain a talent pipeline.
• Partner with the Boutique Director to implement coaching and training strategies.
• Lead performance management processes and propose development opportunities.
• Ensure exceptional client experiences and develop long-term client relationships.
• Support boutique management with operating expenses and optimize costs.
• Partner with Operations Manager to ensure fluidity of operations.
• Possess deep understanding of brand and products to convey Cartier heritage.
• Promote new technology-based service tools and comply with security procedures.
• Uphold Cartier image and be an ambassador for the brand.

• MBA preferred.
• Additional language skills (Mandarin, Portuguese, Russian) are a plus.
• Minimum of 10 years of management experience in luxury retail.
• Available to work retail hours including weekends.
• Strong leadership skills and ability to work in a fast-paced environment.
• Excellent analytical, organizational, and interpersonal communication skills.
• Proactive approach to business and human resource needs.
• Ability to motivate and develop team according to Cartier's image.
• Professional demeanor and approachable image.