Sales Executive - Bal Harbour

As a Sales Executive at Buccellati in Bal Harbour, you will serve as an Ambassador of the Maison, achieving sales targets and developing a strong client database. You will provide exceptional experiences to clients, using storytelling and product knowledge to create memorable moments, while working closely with the Boutique Team to optimize performance.

• Consistently achieve or exceed monthly sales targets as directed by Management.
• Collaborate with Boutique Director and Assistant Boutique Manager on special client requests.
• Ensure exceptional customer service and a welcoming environment in the Boutique.
• Support after-sales clients with solutions in line with Maison values.
• Handle ecommerce clients and phone inquiries, scheduling appointments and arranging correspondence.
• Maintain extensive knowledge of industry news and competitive brands.
• Expert in clientelling to cultivate and nurture client relationships.
• Partner with management and Corporate Team on CRM initiatives.
• Accurately capture and follow-up on client data using CRM tools.
• Resolve client issues and support in-store and off-site events to increase brand awareness.
• Comply with all Policies and Procedures set by the Maison.
• Assist with daily set-up, breakdown, and maintenance of the Boutique.
• Participate in inventory and cycle counts for successful audits.
• Maintain visual integrity adhering to brand standards.
• Perform special projects as designated by boutique management.

• High School Diploma; College degree preferred.
• Luxury Retail or Hospitality experience preferred.
• Excellent understanding of luxury client experience and customer service.
• Proficiency in Excel, Word, Power Point, SAP is a plus.
• Excellent written, verbal, and interpersonal communication skills.
• Experience with logistics and operations.
• Self-starter with a Team-Player approach.
• Flexibility to work on evenings, weekends, and holidays as needed.
• Ability to spend long periods of time standing.