Sales Manager - One Vanderbilt

Summary

As a Sales Manager, you will serve as a key link between sales, operations, and clients, ensuring exceptional client service and the achievement of company objectives. Your role involves leading a high-performing team, coaching for maximum potential, and maintaining streamlined, client-oriented business processes. You will be expected to be entrepreneurial, anticipate future challenges, and maintain the showroom's professional image.

Responsibilities

• Act as a role model for exceptional client service
• Share best practices and foster teamwork
• Meet profit targets and manage discounts and costs
• Achieve sales targets and manage floor colleagues' performance
• Conduct competitor analysis and represent the showroom at meetings
• Organize tasks in line with policies and delegate effectively
• Maintain visual merchandising standards
• Manage till and transactional procedures
• Run training sessions and participate in meetings as required
• Ensure team adherence to dress code standards
• Handle client repairs and size timepieces when necessary
• Complete all assigned duties by management

Requirements

• Jewelry or watch product knowledge
• Advanced selling and negotiation skills
• Relevant retail qualifications
• Track record of sales and management achievements
• Experience in inspiring and motivating teams
• Comfort with high price points
• Retail management experience in a luxury environment
• Proficiency in POS systems and Microsoft Office
• Ability to manage sales performance and identify improvements
• Leadership, mentoring, and coaching skills
• Thrive in a fast-paced, high-volume location
• Effective problem-solving skills