Sales Manager - City Center

As a Sales Manager at Van Cleef & Arpels City Center, you will play a pivotal role in managing and enhancing the boutique's operations. Your primary focus will be on building sales, developing and leading the sales team, and ensuring a high quality of service. You will act as a true leader, embodying the values of the Maison and serving as an Ambassador.

• Collaborate with the Boutique Director to support and lead the sales team to achieve or exceed sales targets.
• Develop and implement client development strategies with new and existing clients.
• Guide the team in achieving performance goals through feedback, coaching, and successful sales closures.
• Lead by example on the sales floor, motivating the team and crafting strategies for client attraction, conversion, and retention.
• Ensure the delivery of exceptional customer service to drive sales growth.
• Assist the Boutique Director in maintaining high operational standards and upholding Van Cleef & Arpels policies and procedures.

• Bachelor’s degree and 5-7 years of experience in a luxury retail environment.
• Prior supervisory experience and ability to lead teams.
• Strong selling and closing skills, with proficiency in Excel and Word.
• Comfortable with travel and strong networking abilities, particularly with high-profile events.
• Fluency in a foreign language relevant to the market is preferred.
• Excellent communication, problem-solving, and interpersonal skills.