Sales Manager

As a Sales Manager at Montblanc in Miami, you will co-manage the sales, customer service, and operations of a retail boutique, focusing on the growth and development of the sales team. You will report to the District Manager and play a crucial role in driving store sales and enhancing customer service.

• Plan and direct the day-to-day sales operations of the boutique.
• Develop strategies to improve customer service, drive store sales, and increase profitability.
• Build a strong sales team to deliver a consistent luxury client experience.
• Implement and execute sales initiatives.
• Ensure customer needs are met, complaints are resolved, and service is efficient.
• Merchandise products and displays effectively to maximize sales and profitability.
• Forecast staffing needs and develop a recruiting strategy with the District Manager.
• Participate in the annual review process.

• Bachelor's degree or equivalent.
• At least 5 years of experience in retail sales.
• Ability to lead and direct the work of others.
• Strong understanding and appreciation of the luxury goods market.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to cultivate good working relations within the company.
• Highly creative and an out-of-the-box thinker.
• Self-motivated, seeking challenge and growth.
• Strong analytical and organizational skills.
• Proficiency in Microsoft Office, SAP, and Client Relationship Management systems.