SummaryAs a Sales Manager in Chicago, you will play a crucial role in managing and enhancing the boutique's operations, focusing on developing sales, growing the sales team, and ensuring a high quality of service. You will act as a leader, embodying the values of Van Cleef and Arpels, and serving as an ambassador of the Maison.
Responsibilities- Collaborate with the Boutique Director to support and guide the sales team in all aspects of sales, maintaining a strong presence on the sales floor.
- Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
- Support the team in developing client relationships and prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume.
- Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention.
- Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
- Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives.
Requirements- Bachelor’s degree required.
- 4-5 years of experience in a luxury retail environment.
- Prior supervisory experience and ability to motivate teams.
- Strong selling and closing skills.
- Proficiency in Excel and Word.
- Comfortable with travel and strong networking abilities, particularly with high-profile events.
- Fluency in a foreign language relevant to the market is preferred.
- Excellent communication, problem-solving, and interpersonal skills.
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