Sales Professional - Mall of America

As a Sales Professional at Mall of America, you will focus on meeting client needs and building strong relationships. You will be knowledgeable about our merchandise, continuously updating your knowledge as new products are introduced. Your passion for timepieces and jewelry, combined with a focus on storytelling and hospitality, will help you deliver memorable service to clients.

• Confidently present products to clients, incorporating storytelling and technical details while creating a hospitable atmosphere.
• Build, maintain, and develop a clientele through the use of the company CRM platform, focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom, as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all company guidelines, policies, and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly to optimize sales and minimize shrinkage.
• Support the client experience within showroom hospitality guidelines.
• Independently use all company systems, hardware, and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the client experience.
• Take in and deliver client repairs when required.
• Perform all duties and responsibilities as assigned by management.

• 1 year of retail sales experience.
• High School Diploma.
• Excellent storytelling ability.
• Passion for timepieces and/or jewelry.
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written).
• Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office).