Summary
The Sales Professional delivers exceptional client experiences and drives sales for the Ralph Lauren lifestyle by developing client relationships, demonstrating product knowledge, and employing virtual and in store selling techniques. This role requires strong interpersonal skills, a proactive sales mindset, and adherence to company presentation standards. The Sales Professional supports store operations including events, inventory tasks, and opening and closing duties as needed.
Responsibilities
- Provide exceptional customer service through greeting listening and assisting customers.
- Deliver memorable in store experiences and elevate customer hospitality.
- Maintain customer correspondence and utilize virtual selling to drive sales.
- Drive full price volume across product pillars and expand client engagement.
- Develop and maintain strong product knowledge across the lifestyle catalogues.
- Support product launches special events and store projects.
- Perform opening and closing store duties and assist with inventory tasks.
- Maintain professional appearance behavior and follow dress presentation and grooming standards.
- Communicate openly with store management peers and corporate partners.
Requirements
- 1-3 years of prior relevant work experience.
- Well developed written and verbal communication skills.
- Excellent interpersonal skills with ability to build and maintain relationships.
- Strong organizational skills attention to detail and ability to multi task.
- Self starter proactive mindset and passion for learning.
- Positive energy and genuine desire to work with people.
- Proficient in English other languages a plus.
- Knowledge of current industry trends competition and relevant technology.
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