Summary
The Sales Professional delivers exceptional client experiences and drives full price sales across Ralph Lauren lifestyle categories through strong product knowledge, relationship building, and proactive outreach. This role represents the brand on the sales floor, supports store operations, and leverages technology for virtual selling.
Responsibilities
- Provide exceptional customer service by greeting, listening and assisting customers.
- Deliver memorable in store experiences and elevate customer hospitality.
- Maintain customer correspondence and nurture client relationships to drive sales.
- Drive consistent business through key product pillars and full price volume.
- Utilize technology and virtual selling to engage clients and showcase product breadth.
- Develop and maintain strong product knowledge across the catalogues.
- Assist with inventory, special events, opening and closing store duties as needed.
- Maintain professional appearance and follow company dress presentation and grooming standards.
- Communicate openly with store management peers and corporate partners.
Requirements
- 1-3 years of relevant retail or sales experience.
- Well developed written and verbal communication skills.
- Excellent interpersonal skills with ability to build and maintain relationships.
- Strong organizational skills and attention to detail with ability to multi task in high pressure environments.
- Self starter with proactive mindset and passion for learning.
- Positive energy and genuine desire to work with customers.
- Proficiency in English; additional languages a plus.
- Knowledge of current industry trends and competitive landscape.
- Ability to network and socialize with target customers.
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