Summary
The Sales Professional delivers exceptional client experiences and drives sales for the brand through strong product knowledge, styling, and relationship building. This role focuses on exceeding sales goals, nurturing client relationships, and representing the brand with professionalism and enthusiasm.
Responsibilities
- Greet, listen to and assist customers while providing exceptional service and hospitality.
- Create memorable in store experiences and elevate customer interactions.
- Maintain customer correspondence and develop client relationships to drive sales.
- Drive business across key product pillars and promote full price volume.
- Utilize technology and virtual selling for client outreach and product showcasing.
- Develop and maintain strong product knowledge across the lifestyle catalogues.
- Support product launches, special events, inventory tasks and store projects.
- Perform opening and closing store duties and adhere to company policies.
- Maintain professional appearance and ongoing communication with management and peers.
Requirements
- 1-3 years of prior relevant work experience.
- Well developed written and verbal communication skills.
- Excellent interpersonal skills with ability to build strong relationships.
- Strong organizational skills, attention to detail and ability to multitask.
- Self starter with a proactive mindset and passion for learning.
- Ability to work in a high pressure, selling environment and meet targets.
- Proficiency in English; other languages considered an asset.
- Passion for the brand and customer focused attitude.
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