Summary
The Sales Professional focuses on client needs, building relationships through attentive service and product storytelling. They maintain up to date knowledge of timepieces and jewelry, deliver memorable hospitality in the showroom, and take responsibility for client requests and transactions.
Responsibilities
- Present products to clients using storytelling and technical detail while creating a hospitable atmosphere.
- Build maintain and develop a clientele using the company CRM platform.
- Maintain product knowledge on brands collections and general industry trends.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Use company systems hardware and software to complete duties and administrative tasks.
- Take in and deliver client repairs and turn clients over to team members as needed.
- Offer assistance and build effective working relationships with team members.
- Perform duties as assigned by management.
Requirements
- High school diploma.
- Minimum 1 year retail sales experience.
- Excellent storytelling client service and selling skills.
- Strong interpersonal communication and organizational skills.
- Ability to multitask in a fast paced showroom environment.
- Team oriented with ability to support colleagues.
- Computer literate including MS Office.
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