Summary
The Sales Professional focuses on clients by building relationships, listening to anticipate needs, and delivering memorable service with passion for timepieces or jewelry. They maintain up-to-date product knowledge, use company systems independently, and support showroom hospitality standards while handling administrative tasks and client repairs as needed.
Responsibilities
- Present products confidently using storytelling and technical detail while creating a hospitable atmosphere.
- Build maintain and develop clientele using the company CRM focusing on relationship building.
- Develop and maintain product and industry knowledge for showroom collections.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Use company systems hardware and software independently to perform duties.
- Complete administrative responsibilities that support the client experience.
- Take in and deliver client repairs when required.
- Offer assistance and build effective working relationships with team members and turn clients over when needed.
Requirements
- High school diploma.
- Minimum 1 year retail sales experience.
- Excellent client service selling interpersonal and communication skills.
- Strong storytelling ability and passion for timepieces or jewelry.
- Ability to multitask and work as a team in a fast paced environment.
- Computer literate with knowledge of MS Office.
- Schedule flexibility including evenings and weekends and ability to stand for long periods.
