Sales Professional

The Sales Professional makes the client's need their primary focus, striving to establish client relationships and taking personal responsibility for the client's requests. They are knowledgeable about company merchandise and remain continuously up to date as new products are introduced. The Sales Professional aims to create a good impression and deliver memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

• Confidently present product to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain, and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all company guidelines, policies, and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Support the client experience within showroom hospitality guidelines.
• Independently use all company systems, hardware, and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the client experience.
• Take in and deliver client repairs when required.
• Perform all duties and responsibilities as assigned by management.

• 1 year retail sales experience.
• High School Diploma.
• Excellent storytelling ability.
• Passion for timepieces and/or jewelry.
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written).
• Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office).
• Required to stand up for long periods of time.
• May be required to lift packages/boxes.
• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.