Sales Professional

Summary

The Sales Professional focuses on the client experience, building relationships and anticipating needs while delivering memorable service with a passion for fine jewelry, storytelling and hospitality. The role requires strong product knowledge, use of company systems and the ability to support showroom operations including evenings and weekends. The Sales Professional may perform administrative tasks and handle client repairs as part of supporting the client experience.

Responsibilities

• Confidently present products to clients using storytelling and technical detail.
• Build, maintain and develop clientele using the company CRM platform.
• Maintain and expand product and industry knowledge for showroom collections.
• Organize merchandise and displays to optimize sales and minimize shrinkage.
• Support showroom hospitality and transfer clients to team members as needed.
• Complete administrative duties and independently use required systems and hardware.
• Accept and deliver client repairs; participate in business related travel when required.

Requirements

• High school diploma.
• Minimum 1 year retail sales experience.
• Strong storytelling, client service and selling skills with excellent interpersonal communication.
• Ability to stand for long periods and lift packages when required.
• Schedule flexibility including evenings and weekends; ability to multitask in a fast paced environment.
• Computer literate (MS Office) and able to use company CRM and systems.