Summary
The Sales Professional focuses on client needs, building relationships through storytelling and hospitality, and demonstrating strong product knowledge of timepieces and jewelry. They deliver memorable service, support showroom hospitality, and perform administrative and operational tasks to enhance the client experience.
Responsibilities
- Confidently present products to clients with storytelling and technical detail while creating a hospitable atmosphere.
- Build maintain and develop clientele using the company CRM platform.
- Develop and maintain product and industry knowledge for showroom collections.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines and turn clients to team members as needed.
- Independently use company systems hardware and software to perform duties.
- Complete administrative tasks that support the client experience and handle client repairs and deliveries.
- Offer assistance and build effective working relationships with team members.
- Perform duties and responsibilities as assigned by management.
Requirements
- High school diploma.
- Minimum 1 year retail sales experience.
- Excellent client service selling and interpersonal skills.
- Strong storytelling ability and passion for timepieces or jewelry.
- Ability to multitask in a fast paced environment and maintain a professional attitude.
- Computer literate including MS Office and CRM use.
- Availability for showroom hours including evenings and weekends.
- Ability to stand for long periods and lift packages or boxes as required.
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