SummaryAs a Sales Supervisor at the Deer Park Tanger Outlet, you will support the management team in driving sales, providing exceptional customer service, and coaching the team. You will be responsible for implementing company policies and ensuring store standards are maintained.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Lead the sales floor to deliver excellent customer experiences and build loyal customer relationships.
- Ensure the store is guest-ready and provides a welcoming environment.
- Establish yourself as an expert in styling, seasonal trends, and product knowledge.
- Drive repeat business by providing a unique and elevated client experience.
- Demonstrate deep knowledge of Marc Jacobs products and brand values.
- Initiate regular client contact and follow-up on sales and inquiries.
- Foster a culture of collaboration and open communication.
- Maintain a learning attitude by seeking feedback from colleagues and management.
- Open and close the store according to procedures.
- Ensure the sales floor and stockroom are well-organized.
- Adhere to all company policies and procedures.
Requirements- 3+ years of experience in retail or sales with a focus on customer service.
- Prior leadership experience is strongly preferred.
- Experience in generating sales and developing client relationships.
- Strong verbal and written communication skills.
- Passion for delivering excellent client experiences.
- Entrepreneurial spirit and openness to new opportunities.
- Creative and innovative mindset.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency in operating a POS and Microsoft Office suite.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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