Summary
Sales Supervisor responsible for supporting store management at the Denver Premium Outlet in Thornton, Colorado by driving sales, delivering exceptional customer experiences, coaching team members, and maintaining store standards and procedures.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Lead the sales floor to deliver a customer first experience and build client relationships
- Ensure the store is guest ready and welcoming
- Provide styling expertise and product knowledge to build sales
- Initiate client contact and follow up on sales events and inquiries
- Coach and develop team members and foster collaboration
- Open and close the store according to procedure
- Maintain organized sales floor and stockroom
- Adhere to company policies and procedures
Requirements
- 3+ years experience in retail, sales, or industry adjacent role focused on customer service
- Prior leadership experience strongly preferred
- Experience generating sales and developing client relationships
- Strong verbal and written communication skills
- Excellent organizational, follow up, and time management skills
- Passion for the brand and product offering
- Computer skills including POS and Microsoft Office navigation
- Flexibility to work evenings, weekends and holidays
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