Sales Supervisor - Fashion Valley

Summary

The Sales Supervisor supports store management in driving sales, delivering exceptional customer experiences, coaching the team, and maintaining store standards at the Fashion Valley location. This role involves daily operational responsibilities including opening and closing the store and enforcing company policies.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Lead the sales floor to deliver a customer first experience and build client relationships
• Maintain a guest ready environment where clients feel welcomed
• Provide styling expertise product knowledge and promote seasonal trends
• Initiate client contact and follow up on sales events and inquiries
• Foster collaboration and open communication with colleagues and management
• Open and close the store according to procedure
• Ensure sales floor and stockroom are organized
• Adhere to company policies and procedures

Requirements

• 3+ years experience in retail sales or industry adjacent role focused on customer service
• Prior leadership experience strongly preferred
• Proven ability to generate sales and develop client relationships
• Demonstrated verbal and written communication skills
• Strong organizational follow up and time management skills
• Passion for the brand and product offering
• Computer skills including POS operation and Microsoft Office
• Flexibility to work evenings weekends and holidays