Summary
Support store management at the Houston Premium Outlet location by driving sales, delivering exceptional customer experiences, coaching and developing the sales team, and ensuring store standards and company policies are maintained.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Lead the sales floor to deliver a customer first experience and build loyal client relationships
- Maintain guest ready environment where clients feel welcomed and comfortable
- Provide styling expertise product knowledge and seasonal trend guidance to build sales
- Initiate client contact and follow up on sales events and inquiries
- Foster collaboration and open communication with colleagues and management
- Open and close the store according to company procedure
- Ensure sales floor and stockroom are organized and maintain store standards
Requirements
- 3+ years experience in retail sales or industry adjacent role with customer service focus
- Prior leadership experience strongly preferred
- Proven ability to generate sales and develop client relationships
- Strong verbal and written communication skills
- Excellent organizational follow up and time management skills
- Computer skills including operating a POS and navigating Microsoft Office suite
- Flexibility to work retail schedule including evenings weekends and holidays
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