Summary
The Sales Supervisor supports store management at the Houston Tanger Outlet, driving sales, coaching the team, and ensuring excellent customer experiences and store standards. This role helps implement company policies and corporate initiatives while maintaining store operations and presentation.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Lead the sales floor to deliver an excellent customer experience
- Maintain a guest ready store where clients feel welcomed and comfortable
- Provide styling expertise seasonal trend and product knowledge to build sales
- Manage client contact and follow up on sales events and inquiries
- Foster collaboration and open communication with colleagues and management
- Open and close the store according to procedure
- Ensure sales floor and stockroom are organized and store standards are upheld
- Adhere to company policies and procedures
Requirements
- 3+ years experience in retail sales or industry adjacent role focused on customer service
- Prior leadership experience strongly preferred
- Proven ability to generate sales and develop client relationships
- Strong verbal and written communication skills
- Excellent organizational follow up and time management skills
- Passion for the brand and product offering
- Computer skills including operating a POS and Microsoft Office
- Flexibility to work evenings weekends and holidays
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