SummaryAs a Sales Supervisor at the La Cantera location in San Antonio, you will support the management team in driving sales, providing exceptional customer service, and developing the team. You will be responsible for implementing company policies and ensuring store standards are maintained.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Lead the sales floor to deliver an excellent customer experience.
- Ensure the store is guest ready and welcoming.
- Build sales by establishing yourself as an expert in styling and product knowledge.
- Illustrate the client journey and provide a unique experience to drive repeat business.
- Demonstrate deep knowledge of Marc Jacobs products and brand.
- Initiate regular client contact and follow-up on inquiries.
- Foster a culture of collaboration and open communication.
- Maintain a learning attitude by seeking feedback.
- Open and close the store according to procedures.
- Ensure the sales floor and stockroom are organized.
- Adhere to all company policies and procedures.
Requirements- 3+ years of experience in retail or sales with a focus on customer service.
- Prior leadership experience preferred.
- Experience in generating sales and building client relationships.
- Strong verbal and written communication skills.
- Passion for delivering excellent client service.
- Entrepreneurial spirit and openness to change.
- Creative and innovative mindset.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand.
- Proficiency in operating a POS and Microsoft Office.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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