Sales Supervisor - Las Vegas Premium Outlet

As a Sales Supervisor at the Las Vegas Premium Outlet, you will support the management team in driving sales and providing exceptional customer service. You will be responsible for coaching and developing the team, ensuring store standards are maintained, and implementing company policies and procedures.

• Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
• Lead the sales floor to deliver an excellent customer experience and build loyal customer relationships.
• Ensure the store is guest ready and provides a welcoming environment.
• Establish yourself as an expert in styling, seasonal trends, and product knowledge to drive sales.
• Illustrate the client journey and core behaviors needed for a unique and elevated experience.
• Demonstrate deep knowledge of Marc Jacobs products and brand DNA.
• Initiate regular client contact and provide prompt follow-up on sales, events, or inquiries.
• Foster a culture of collaboration and open communication with colleagues and management.
• Maintain a curious and learning attitude by seeking feedback from colleagues and management.
• Open and close the store according to procedures.
• Ensure the sales floor and stockroom are well-organized.
• Adhere to all company policies and procedures.

• 3+ years of experience in retail, sales, or a related field with a focus on customer service.
• Prior leadership experience is strongly preferred.
• Experience in generating sales and developing client relationships.
• Strong verbal and written communication skills.
• Ability to deliver excellence and exceed client expectations.
• Entrepreneurial spirit and openness to change and new opportunities.
• Creative and innovative mindset with a passion for the Marc Jacobs brand.
• Excellent organizational, follow-up, and time management skills.
• Proficiency in operating a POS system and navigating Microsoft Office suite.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.