Summary
The Sales Supervisor supports the store team in service and operational duties to drive productivity and performance, assist with training and KPI management, and help execute store marketing initiatives.
Responsibilities
- Achieve monthly and annual sales targets using product knowledge and selling skills
- Maintain client book and follow up with clients to meet clienteling sales goals
- Assist Boutique Manager with execution of store marketing initiatives
- Support training efforts and manage KPIs for the sales team
- Provide superior customer service and lead sales staff in partnership with management
- Process customer repairs when requested
- Adhere to store operational procedures including opening and closing guidelines
- Ensure facility maintenance, presentation and organization
- Use company computer programs proficiently
Requirements
- High school diploma or equivalent
- Detail oriented and task focused
- Professional with strong verbal and written communication skills
- Excellent problem solving skills and positive team player attitude
- Ability to work varied hours including nights weekends and holidays
- Must be able to lift boxes up to 25lbs repeatedly
- Experience in retail sales or supervisory role preferred
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