Sales Supervisor - Millenia Mall

Summary

The Sales Supervisor supports store management at the Millenia Mall location, driving sales and delivering an exceptional customer experience while coaching and developing the sales team. This role enforces company policies and ensures store standards are maintained, including opening and closing procedures and effective floor and stockroom organization. The supervisor leads the sales floor, promotes product knowledge and styling expertise, and fosters client relationships to drive repeat business.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Lead the sales floor to deliver a customer first experience
• Build sales through styling expertise, seasonal trends and product knowledge
• Manage client journey touchpoints and follow up on sales and inquiries
• Maintain guest ready store standards and organized stockroom
• Open and close the store according to procedures
• Foster collaboration and open communication with colleagues and management
• Coach and develop team members and model core behaviors

Requirements

• 3+ years experience in retail, sales, or related customer service role
• Prior leadership experience strongly preferred
• Proven ability to generate sales and develop client relationships
• Strong verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Computer skills including POS and Microsoft Office navigation
• Flexibility to work retail schedule including evenings, weekends and holidays