SummaryAs a Sales Supervisor at our Oak Brook location, you will support management in all aspects of store operations, including driving sales, providing exceptional customer service, and coaching the team. You will implement company policies and ensure store standards are maintained.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Lead the sales floor to deliver excellent customer experiences and build loyal relationships.
- Ensure the store is guest-ready and welcoming.
- Establish yourself as an expert in styling, seasonal trends, and product knowledge.
- Drive repeat business by providing a unique and elevated client experience.
- Demonstrate deep knowledge of Marc Jacobs products and brand.
- Initiate regular client contact and follow up on sales and inquiries.
- Foster a culture of collaboration and open communication.
- Maintain a curious and learning attitude by seeking feedback.
- Open and close the store according to procedures.
- Ensure the sales floor and stockroom are well-organized.
- Adhere to all company policies and procedures.
Requirements- 3+ years of experience in retail or sales with a focus on customer service.
- Prior leadership experience strongly preferred.
- Experience in generating sales and developing client relationships.
- Strong verbal and written communication skills.
- Passion for delivering excellence and exceeding client expectations.
- Entrepreneurial spirit and openness to change.
- Creative and innovative mindset.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency in operating a POS and Microsoft Office suite.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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