Summary
Sales Supervisor responsible for supporting store management at the Ontario Mills location with day-to-day operations, driving sales, delivering elevated customer experiences, and coaching the team to maintain store standards and execute corporate initiatives.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Lead the sales floor to deliver an excellent customer experience and build client relationships
- Ensure the store is guest ready and welcoming at all times
- Provide styling expertise and product knowledge to build sales
- Manage client outreach and follow up on sales and inquiries
- Foster collaboration and open communication with colleagues and management
- Open and close the store according to company procedure
- Maintain organized sales floor and stockroom
- Adhere to company policies and procedures
Requirements
- 3+ years experience in retail, sales, or industry-adjacent role focused on customer service
- Prior leadership experience strongly preferred
- Proven ability to generate sales and develop client relationships
- Strong verbal and written communication skills
- Excellent organizational, follow-up, and time management skills
- Passion for the brand and product offering
- Computer skills including POS and Microsoft Office
- Flexibility to work evenings, weekends, and holidays
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