Summary
The Sales Supervisor will support store management at Orlando International Premium Outlet by driving sales, delivering exceptional customer experiences, coaching and developing the team, and ensuring adherence to company policies and store standards.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Lead the sales floor to deliver an excellent customer experience
- Maintain a guest ready store where clients feel welcomed and comfortable
- Provide styling expertise product knowledge and seasonal trend guidance
- Manage client journey behaviors to drive repeat business
- Initiate regular client contact and follow up on sales and inquiries
- Foster collaboration and open communication with colleagues and management
- Open and close the store following company procedures
- Ensure sales floor and stockroom are well organized
Requirements
- 3+ years experience in retail sales or industry adjacent role focused on customer service
- Prior leadership experience strongly preferred
- Experience generating sales and developing client relationships
- Demonstrated verbal and written communication skills
- Excellent organizational follow up and time management skills
- Computer skills including operating a POS and Microsoft Office
- Passion for the brand and product offering
- Flexibility to work evenings weekends and holidays
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