Sales Supervisor

Summary

Supervise the store sales floor to deliver a memorable customer experience while building client relationships and upholding Ralph Lauren brand standards. Partner with store managers to develop leadership skills and positively influence the team. Drive personal sales performance and support visual merchandising and daily store operations.

Responsibilities

• Supervise the sales floor and uphold customer service and training standards.
• Coach, mentor, and manage sales associates through one-on-ones and ongoing feedback.
• Build and develop clientele through social engagement and relationship skills to maximize sales.
• Support managers with opening/closing procedures, returns and exchanges, and task tracking.
• Maintain merchandise presentation, daily stock maintenance, product transfers, folding and floor changeovers.
• Utilize product knowledge and selling tools to meet and exceed personal sales and SPH goals.

Requirements

• Relevant retail sales experience preferred with strong interpersonal and communication skills.
• Ability to guide and motivate staff using negotiation, teamwork and staff development skills.
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday and Outlook.
• Ability to operate the register and to stand, move and walk for multiple hours.
• Ability to maneuver around the sales floor and stock/dressing room, lift up to 30 lbs and climb moderately using a ladder per safety guidelines.
• Analytical skills with business and financial acumen.