Sales Supervisor

Summary

The Sales Supervisor supports the boutique team to drive store productivity and performance through sales leadership, clienteling, and strong customer service. This role assists with store operations, merchandising, and execution of marketing initiatives while working closely with management to train staff and manage KPIs. The supervisor helps maintain store presentation and ensures operational standards are met.

Responsibilities

• Achieve monthly and annual sales targets using product knowledge and selling skills
• Maintain client book and regularly follow up with clients to meet clienteling sales goals
• Assist Boutique/Store Manager with training, KPI management, and execution of store marketing initiatives
• Lead and support sales staff, provide superior customer service, and process customer repairs as needed
• Perform store operational duties including opening/closing, inventory presentation, shipping/receiving, and facility maintenance
• Use company computer programs to support sales and operations and ensure store presentation and organization

Requirements

• High school diploma or equivalent
• Detail oriented with strong verbal and written communication skills
• Customer-focused with strong clienteling and problem-solving skills; positive team player
• Ability to work varied hours including nights, weekends and holidays
• Ability to lift and handle boxes up to 25 lbs repeatedly
• Proficiency with computer programs used in-store