Sales Supervisor - Scottsdale Fashion Square

As a Sales Supervisor at Scottsdale Fashion Square, you will support the management team in driving sales, delivering exceptional customer experiences, and developing the team. You will be responsible for implementing company policies and maintaining store standards.

• Consistently achieve or exceed individual and store sales targets.
• Lead the sales floor to deliver excellent customer experiences and build loyal customer relationships.
• Ensure the store is guest-ready and provides a welcoming environment.
• Establish yourself as an expert in styling, seasonal trends, and product knowledge.
• Illustrate the client journey and provide a unique, elevated experience to drive repeat business.
• Demonstrate deep knowledge of Marc Jacobs products and brand DNA.
• Initiate regular client contact and follow up on sales, events, or inquiries.
• Foster a culture of collaboration and open communication with colleagues and management.
• Maintain a curious and learning attitude by seeking feedback.
• Open and close the store according to procedures.
• Ensure the sales floor and stockroom are well-organized.
• Adhere to all company policies and procedures.

• 3+ years of experience in retail, sales, or a related field with a focus on customer service.
• Prior leadership experience is strongly preferred.
• Experience in generating sales and building client relationships.
• Strong verbal and written communication skills.
• Passion for delivering excellence and exceeding client expectations.
• Entrepreneurial spirit and openness to change and new opportunities.
• Creative and innovative mindset with a willingness to embrace disruptive ideas.
• Excellent organizational, follow-up, and time management skills.
• Passion for the Marc Jacobs brand and products.
• Proficiency in operating a POS system and navigating Microsoft Office.
• Flexibility to work a retail schedule, including evenings, weekends, and holidays.