Sales Supervisor - Soho Flagship

Summary

The Sales Supervisor at the SoHo flagship supports the store team in driving productivity and performance through sales leadership, clienteling and operational excellence. This role partners with the Boutique Manager to execute marketing and training initiatives while ensuring high standards of customer service and store presentation. The supervisor helps develop the sales team and contributes to achieving monthly and annual targets.

Responsibilities

• Achieve monthly and annual sales targets through product knowledge, selling and clienteling
• Maintain and regularly follow up with a client book to meet clienteling sales goals
• Assist the Boutique Manager with execution of store marketing initiatives and KPI management
• Support training efforts and lead sales staff in delivering superior customer service
• Process customer repairs and manage customer requests as needed
• Adhere to store operational procedures including opening/closing, inventory display, shipping/receiving and facility presentation
• Use company computer programs to support store operations

Requirements

• High school diploma or equivalent
• Proven selling skills and ability to meet personal sales goals; strong clienteling and customer development skills
• Detail oriented, professional with strong verbal and written communication skills
• Excellent problem-solving skills, positive attitude and team player mentality
• Ability to work varied hours including nights, weekends and holidays
• Must be able to lift boxes up to 25lbs repeatedly